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You ranked up. Awesome Job!
POSSIBLE SOLUTIONS FROM THE TECH-TEAM :D
You can be connected to your Spotify account in three different ways
- Not connected (in the settings you see the button “connect”)
- Partial connection (in the settings you are connected but your username doesn’t show when you try to load playlists or albums you just wait forever, and nothing happens
- User connected (you see your username)
In cases 2 and 3 you should logout from the MXM app and close it, then open Spotify and wait for it to load totally, then open MXM again and login. If this doesn’t work:
- Check the connection, must be stable
- Disable any ad-block
- Disable VPN (if there are any)
None of these things worked? Send a feedback in the MXM app with screenrecording of the problem
Hope it helps guys!